The Solids Club Policies
Refund Policy
As this is a digital product you will have immediate and full access to after purchase, no refunds will be issued under any circumstances. Whether you choose to purchase your guide on a monthly or annual subscription does not impact this policy.
Payment Policy
Authorization and Receipt
If paying by credit card, you give us permission to automatically charge your credit card as payment for your active subscription, and you will receive an electronic receipt as proof of payment. You give us permission to automatically charge your credit card for each installment at the time it is due without any additional authorization. You will receive an electronic receipt as proof of payment.
Late Payments
We understand that there are circumstances that may prevent members from making payment(s) on time. Therefore, we will make up to eight (8) attempts to collect the payment(s) within fourteen (14) days of the payment due date.
- Failure to make the required payment after fourteen (14) days will result in membership access being immediately revoked, in addition to your subscription being cancelled.
International Charges
OBN was founded in Canada, with students joining us from around the world. All payments are charged in USD. Depending on your financial institution, tuition may be subject to international charges based on where you are located. If you notice any such charges, we recommend reaching out to your financial institution to discuss any international fees they may have in place. Please note that OBN does not apply any additional charges beyond the stated membership fees.
Upgrade Policy
Members of The Solids Club are welcome to upgrade their pathway anytime. If you wish to enroll in one of our certification programs, you can do so directly through your student dashboard.
Once an upgrade has been purchased and processed, your account and learning platform access will be updated to reflect your enrollment.
Intellectual Property Rights
Our Limited License to You
The Guide content is the sole property of OBN and is protected by copyright, trademark, and other intellectual property laws. All Guide Materials and Benefits are fully copyrighted, all rights reserved, including without limitation the content, layout, design, data, databases, and graphics related to the Guide and Guide Materials unless otherwise indicated.
You are not permitted to repackage any of the course material to distribute online or in print in any format, for sale or gift.
Trademarks and Copyrights
The trademarks and logos which are displayed in the Guide, Guide Materials, website, and anything else related to the Guides and Oh Baby Name are logos and trademarks belonging to us (collectively, the "Oh Baby Trademarks and Logos").
You may not use our Guide Materials, logos, taglines, website content or any language relating to the Guide or us in a manner that constitutes an infringement of our rights or that has not been authorized by us.
Prohibited Activities and Information
You Are Prohibited from Sharing with Others: You understand and acknowledge that the information obtained through your membership has been developed or obtained by us through the investment of significant time, effort and expense and that this information is a valuable, special and unique asset of ours which needs to be protected from improper and unauthorized use. When you enter this membership, you expressly agree that you will not use our content in any way that is contrary to this Agreement.
You agree that you are clearly and expressly forbidden from doing the following:
- You may not alter the Oh Baby Trademarks and Logos or our tagline in any way, and you may not remove any of these items in accordance with the directions provided to you and as set forth in this Agreement.
- You may not use Guide Materials, including videos, audio, webinars, Discussion Forum group posts or comments, or any other aspect of the Guide Materials in your own work as these are training materials for your own use, and specifically not for use in any way with any other individual or for displaying online.
- You may not alter or misrepresent the Content in any way as yours or in any way created by you unless otherwise permitted in this Agreement.
- You are explicitly prohibited from using information learned in our Guides to support clients, work professionally in nutrition, or in any other way for commercial or business use.
- You are explicitly prohibited from training other licensed professionals, coaches, holistic health care practitioners, or any other person in using the Guide, Guide Materials, methodology, theories, or any other aspect of the Guide.
Unless otherwise explicitly authorized in this Agreement, you may not duplicate, share, or sell the Guide or Guide Materials with any other person, and you are not authorized to train other licensed professionals, coaches, holistic health care practitioners, or any other person or business on how to use the Guide for their own commercial or business use with their own clients.
Anyone who intends to use the Program, Program Materials, theories, or any other aspect of the Program for his or her own commercial or business use is required to successfully complete a full Certification Program rather than a Parent Membership.
If you obtain or receive knowledge that someone else intends or uses the Guide Materials for commercial or business use, you agree to notify us immediately. Violation of this may be considered theft or stealing, and therefore you would be acting without permission and directly contrary to, and in violation of, the limited license you have been granted through this Agreement and can be subject to legal action.
- You may not use any Content in any way to make you money, such as in, but not limited to, your own programs, services, products, online courses, blog posts, social media posts, online seminars, as licensed content to a third party, or in an e-book, a book that is self-published or published through a publishing company and/or online through Kindle, Amazon, Nook, etc., regardless of whether you add your own unique material to it or not.
- You are expressly forbidden from creating your own program, course, or guide that is identical or substantially similar to the Content for any business or commercial use. Because of the time, energy, and effort required to develop the Content, if you do so, you may be considered to be stealing copyrighted, trademarked, and proprietary information that belongs to us, and you agree that we have the right to take legal action if desired.
- Except as specifically provided by us, you are prohibited from copying, editing, modifying, or using any photos, collages, banners, text, descriptions, and/or any other information produced by us describing, promoting, or marketing our website, sales pages, email, video, or any other Content or correspondence belonging to us or that you may receive from us. Downloading, printing, or otherwise using the Content for your own business in no way gives you any copyright or ownership rights of that material.
All rights not expressly granted in these terms or any express written license are reserved by us.
Request for Permission to Use Content
A request for permission to use our Content, in whole or in part, or any other intellectual property or property belonging to us, should be made BEFORE you use it by sending an email to support@ohbabynutrition.com. If consent is granted, the Content must be properly attributed to us.
Your License to Us
By posting or submitting any material (including, without limitation, comments, blog entries, photos, and videos) to us via our website or social media, you are representing: (i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and (ii) that you are thirteen years of age or older.
When you comment or post, you recognize that you are voluntarily sharing your thoughts and ideas, and you are granting us a limited license to use and/or display any of the material that you submit, in whole or in part, without seeking your permission around copyright, trademark, service mark and or/patent laws under relevant jurisdiction. We also reserve the right to identify you as the author of any of your postings or submissions by name, email address, or screen name, as we deem appropriate. You acknowledge that we have the right but not the obligation to use and display any postings or contributions of any kind and that we may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.
Personal Responsibility, Disclaimer & Release of Claims
Personal Responsibility & Assumption of Risk
You acknowledge that you take full responsibility for your family's health and well-being, and all of your choices, actions, and results made before, during, and after the completion of the membership. We have used care in preparing the information provided to you through this Guide, and it is being made available to you for your informational and educational purposes only.
You understand that you are expressly assuming all of the risks of the Guide, whether or not such risks were created or exacerbated through the Guide, and you are solely responsible for the results experienced by you or your family.
We are not responsible for your decisions, actions, failure to act, or results for yourself or for your family at any time.
Medical Disclaimer
This Guide is not to be perceived as or relied upon in any way as medical advice or mental health advice by you or your family.
- The information provided through this Guide is not intended to be a substitute for professional medical advice, diagnosis, or treatment that can be provided by your physician, nurse practitioner, physician assistant, therapist, counsellor, mental health practitioner, or any other licensed or registered health care professional, respectively.
- Do not disregard professional medical advice or delay seeking professional advice for yourself or your family because of information you have read in this Guide or received from us.
- If you have or suspect that you or your family has a medical or mental health issue, contact their healthcare provider promptly.
- We are not providing health care, medical, or nutrition therapy services or attempting to diagnose, treat, prevent, or cure in any manner whatsoever any physical ailment, or any mental or emotional issue, disease, or condition, nor does this Course grant you any rights, licensure, certification, or privilege for you to do the same.
- This Guide is not to be perceived as giving you or your family medical, psychological, or religious advice whatsoever; rather, we are sharing education, information, and tools to assist you in living a healthy lifestyle.
No Warranties
The Content and information provided through this Guide is provided "AS IS" without warranty of any kind, and we make no warranty of any kind, implied or express, as to its accuracy, completeness, or appropriateness for any purpose.
Technology Disclaimer
We try to ensure that the availability and delivery of our Content is uninterrupted and error-free, including our content and communications through methods like our website, Discussion Forum, email communications, videos, audio recordings, webinars, recorded webinars, teleseminars, recorded teleseminars, emails, downloadable MP3 audio files, downloadable PDFs, templates, worksheets or any other materials provided by us to you.
However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance, or updates, although, of course, we will try to limit the frequency and duration of suspension or restriction.
To the fullest extent permitted by law, we will not be liable to you for damages or refunds, or for any other recourse, should our Content become unavailable or access becomes slow or incomplete due to any reason, such as system back-up procedures, internet traffic volume, upgrades, overload of requests to the servers, general network failures or delays, or any other cause which may from time to time make our Content inaccessible to you.
Errors or Omissions
We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information in our Content. Every effort has been made to present you with the most accurate, up-to-date information, but because the nature of scientific research is constantly evolving, we cannot be held responsible or accountable for the accuracy of our content. You acknowledge that such information may contain inaccuracies or errors and we are not liable for any such inaccuracies or errors to the fullest extent permitted by law.
Limitation of Liability
Under no circumstances, including, but not limited to negligence, shall we, our subsidiary and parent companies or affiliates, shareholders, directors, or employees be liable for any direct, indirect, incidental, special, or consequential damages that result from your, or your clients, use, non-use or misuse of the Content even if we are advised beforehand of the possibility of such damages.
To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by you or your clients in connection with this Content in any way, including without limitation any liability for loss to you or your clients’ of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however, and whether caused by negligence, breach of contract or otherwise, even if foreseeable.
Indemnification and Release of Claims
We will not be held responsible in any way for the information that you request or receive through the Content. By signing this Agreement, you fully and completely hold harmless, indemnify and release us and any employees, shareholders, directors, staff, consultants, agents, or anyone affiliated with us, from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or will have in the future against us, arising from your participation in or in any way related to the Content, unless arising from gross negligence on our part.
Code of Conduct
Oh Baby School of Holistic Nutrition is dedicated to providing a learning environment that is enriching, inclusive, and respectful. Our Community Code of Conduct outlines our commitments, as well as our expectations for all those enrolled in our certification programs.
We acknowledge that everyone enrolled in our programs brings a diverse set of lived experiences and that students are joining us with a diverse range of experiences in regard to women’s health.
We recognize that some may face systemic barriers or prejudice due to their intersecting identities, which can include (but are not including but not limited to) race, ethnicity, socioeconomic status, religious beliefs, and sexual and gender identity.
Oh Baby School of Holistic Nutrition is committed to creating a space free from racism, homophobia, transphobia, ableism, and other forms of oppression, with the goal that all our students should feel safe and supported.
Participating in a Global Community
The types of learning activities integrated into this course are designed to create a global community that encourages interactions between individuals from all over the world. Our courses also involve active participation and sharing of ideas through a virtual student community.
In order to ensure productive, inclusive, and respectful dialogues, it is important that each individual takes responsibility for how they participate. We are communicating online, which can create many opportunities for misinterpretation without visual and/or auditory cues that accompany in-person communication.
All those who engage in Oh Baby School of Holistic Nutrition programming agree to uphold our Community Code of Conduct.
- We will engage thoughtfully, openly, and respectfully with one another.
- We will strive to accommodate those of all abilities.
- We strive to recognize the ways in which systems of oppression impact the lived experiences of individuals based on their identities.
- We will be accountable for our own prejudices and beliefs. We will work to dismantle and unlearn them, without expecting marginalized folks to educate us.
- We will aim to include gender-affirming language wherever possible; this refers to language that validates all people and their bodies, genders, and sexualities.
- We will welcome constructive feedback and are dedicated to growing as a collective.
Discrimination
Biases can be explicit, hidden, or unconscious. Regardless of intent, any aspects of identity should not cause a person’s contributions to be routinely devalued or minimized, or for the person to be excluded, diminished, or harassed. Any unchecked bias that harms a community member should be discussed with an Oh Baby School of Holistic Nutrition team member.
Personal attacks
Although we have an incredibly supportive community, conflicts may arise. However, they should never turn into a personal attack. It is not okay to insult, demean, or belittle others. Attacking someone for their opinions, beliefs, and ideas is not acceptable.
OBN Harassment Policy
The following behaviors are considered to be unacceptable in the Oh Baby community. Anyone asked to stop unacceptable behavior is expected to comply immediately, and violation of these guidelines can result in being removed from the program and stripped of their accreditation either temporarily or permanently.
We do not tolerate harassment in any form, which includes repeated subtle and/or indirect discrimination and microaggressions.
The following behaviors are considered to be unacceptable:
- Deliberate intimidation, bullying, or threats of violence
- Deliberate 'outing' of any private aspect of a person's identity without their consent
- Patterns of inappropriate social contact, such as requesting/assuming inappropriate levels of intimacy with others
- Unwelcome sexual attention without affirmative consent. This includes sexualized comments and jokes.
- Deliberate misgendering
- Knowingly making harmful false claims about a person
Reporting
If you are being harassed, witness another participant being harassed online, or have any other concerns, we ask that you please contact the Oh Baby Team.
Contact Email: support@ohbbabynutrition.com
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Please note: Oh Baby reserves the right to change, modify, add, or remove any policy, in whole or in part, at our discretion.