Student Policies

Refund & Withdrawal Policy

OBN stands behind our courses and offers a two-week satisfaction guarantee on all program enrollments. Students will receive a full tuition refund should they choose to withdraw from the program in the first 14 days after enrollment.

Upon enrollment, students will have limited access to a preview of module 1 from each of our core courses (Fertility, Pregnancy, Postpartum, and Baby Nutrition). This preview is designed to get you well acquainted with how our courses are delivered during the two-week satisfaction guarantee period.

After this initial two-week period, no refunds will be issued and tuition is due in full for any students who withdraw from the program. Failure to select your courses and/or program start date does not impact this policy.

If you decide to withdraw for any reason, you are required to submit a Withdrawal Request Form. The date of your withdrawal will be considered as the date/time (Pacific Time) that we receive your withdrawal request form submission. Students are required to complete our Withdrawal Survey prior to being issued any tuition refunds.

In cases where a Program Deferral has been granted, you will no longer be eligible for any refunds if you decide to withdraw from the Program during or after the deferral period. Refer to Program Deferral Policy for additional details.

Course Selection & Program Start Date:

Your course selection and start date must be finalized upon enrollment, respectively, depending on which certification program you have chosen. Failure to complete these requirements within 14 days of enrollment will result in your losing access to all learning materials until your selection is completed. In this case, our normal refund policy will apply should you choose to withdraw for any reason.

Withdrawal Re-enrollment:

Should you withdraw from the program without completing any certifications and wish to re-enroll at a later date, you will have to enroll as a new student and pay all associated enrollment and tuition fees again.
If you’ve enrolled in a multi-certification program (Advanced, Master I, or Master II) and have completed one (1) or more Certifications, but not all of the Certifications for your program, and you wish to return to complete your program in its entirety, you are able to purchase an upgrade to do so.

You are not eligible to re-enroll in the program if you:

(1) Fail to pay off the tuition balance owed after a withdrawal.
(2) Issue a chargeback at any time.
(3) you have been removed from the program for previous history of plagiarism.

Extension & Incompletion Policy

Extension Period Subscription

If you have not completed the Program by the Graduation Deadline and wish to continue access to the Program content and obtain Certification, you may be granted continued access to the Program through an “Extension Period”.

The Extension Period is a monthly subscription-based Extension Period and has a fee of $200 USD per additional month required.
Your Extension Period will begin on the date you initiate the subscription and consecutive payments will occur automatically on the same date each month until you have completed the Program.
After a monthly extension fee payment has been processed, it is not refundable.
The Extension Period subscription must be initiated prior to your Graduation Deadline, as a continuation of your enrollment.
Extension Periods cannot be paused or deferred, and upon cancellation of the plan, you will be automatically withdrawn from your program and lose access to all learning content if you have not met our graduation requirements.

You can apply for an Extension Period by sending an email request to support@ohbabynutrition.com.

Upon submission of all coursework during your Extension Period, you may request to have your payments paused while awaiting your final grades.

This request must be sent via email to support@ohbabynutrition.com at least two (2) business days prior to your extension payment date in order to pause the payment.
If your request is not received in time, that month’s payment will continue to be processed and subsequent payments will be paused thereafter or upon your graduation, whichever occurs first.
If you do not pass the program after pausing your payments, you will need to resume your Extension Period Subscription and pay any applicable make up fees in order to regain access to the program content and resubmit your failed coursework.

Special Extension

In certain circumstances, and if a student has not previously deferred their studies, a one-time Special Extension may be granted with no additional fees, up to a maximum of three (3) months depending on your chosen Certification Program. A Special Extension Request Form must be submitted for approval two business days prior to your Graduation Deadline. If granted, the Special Extension will serve as a continuation of your enrollment for a maximum of three (3) months.

If a Special Extension has been approved and granted, you fully understand and acknowledge that no additional Special Extensions may be requested or granted.
Therefore, any and all additional extensions required beyond the maximum three (3) month period will fall under the standard Extension Period, which is a monthly subscription-based Extension Period with a fee of $200 USD per additional month required.
The Extension Period will automatically commence at the end of a Special Extension if a student has not graduated from their Program.

Late Extension

If you fail to subscribe to an Extension Period or request a Special Extension prior to your Graduation Deadline and wish to complete the Program, you can request to re-enroll in the program by submitting a Late Extension Request Form within no more than six (6) months of your Graduation Deadline.

If approved, you will be required to pay a re-enrollment fee of $500 USD, after which you are eligible for the standard subscription-based Extension Period at a fee of $200 USD per additional month required.
Students who take a program deferral will no longer be eligible for a Late Extension.

Incomplete Program with No Extension

If it has been more than six (6) months past your Graduation Deadline and you have not submitted a request for an Extension or Program Deferral, then you will no longer be eligible for an Extension Period of any type.

If you have completed one (1) or more core courses in your Program, in addition to the completion of Foundational Nutrition, you will receive Certification and will be designated as a Certified Nutrition Consultant only in the course(s) which were successfully completed with a passing grade by your Graduation Deadline.

You will lose access to all learning content and will not receive Certification for any course(s) which are incomplete by your Graduation Deadline. You fully understand and acknowledge that you have failed to complete the Program and all its requirements for full Certification. In these instances, you forfeit any and all fees and tuition associated with your enrollment.

If you wish to return to complete your Program six (6) months or more after your Graduation Deadline, please refer to Withdrawal Re-enrollment in our Refund & Withdrawal Policy.

Failure & Make up Policy

Failure Policy

To successfully complete your Certification Program, you must have met the following requirements:

Complete Foundational Nutrition successfully. Students who do not complete the Foundational Nutrition prerequisite course successfully will automatically fail their entire program and will not be eligible to continue with their core courses.
Complete all required comprehension assignments with a cumulative average passing grade of at least 80% accuracy in each course. Students who do not pass the assignment portion of a course will be given the opportunity to purchase one (1) make up assignment per course. Please see make up policy below for more details.
Complete all required client trials, each with a passing grade of at least 80% accuracy. Students who fail their client trial will be given the opportunity to purchase and submit one (1) make up client trial per original submission. Please see make up policy below for more details.
Complete all final examinations, each with a passing grade of at least 80% accuracy in each course. Students who fail a final exam will be given the opportunity to purchase and submit one (1) make up final exam per course. Please see Make up Policy below for more details.
Complete all quizzes, each with a passing grade of at least 80% accuracy in each course. Students have unlimited opportunities to retake quizzes until they reach a passing grade of 80%.
Complete the program in its entirety, including all modules with the required reading of PDF learning materials, and viewing of all video lessons.
Completion of the program by your graduation deadline or within your pre-approved extension period, if applicable.

Make up Policy

Should you receive less than a passing grade of 80% on a Client Trial, Final Exam, or the Assignment portion of a course, you have the opportunity to complete a make up under the following conditions:

Client Trials

Should you receive less than a passing grade of 80% on your Client Trial, you have the option to complete a make up Client Trial within four (4) weeks for a fee of $125 USD. You are not permitted to submit more than one (1) make up Client Trial per original submission.

You will receive a final grade for your make up Client Trial of either ‘pass’ (a score of 80%) or ‘fail’ (a score of less than 80%).
If you receive a ‘pass’ on your make up Client Trial, then a score of 80% will replace your previous score for that Client Trial and you will be eligible to receive certification.
If you receive a ‘fail’ on your make up Client Trial, then you have failed to complete the course and its requirements for certification. In this case, you will forfeit any tuition/fees that have been paid and will be required to re-enroll in the course and pay all necessary enrollment and tuition fees again in order to be eligible for certification.

If you should score below 80% on a Client Trial and do not have four (4) weeks to resubmit a make up prior to your graduation deadline, you may qualify for a one (1) month Client Trial Extension.

This Client Trial Extension will be granted only if your make up Client Trial is purchased within the four (4) weeks after we notify you that a make up is required.
Should your Client Trial not be submitted within the first month of your extension, our regular extension plan fee of $200 USD per month will apply and those payments will commence automatically. Please see Extension & Incompletion Policy for more details.

Final Exam

Should you receive less than a passing grade of 80% on a Final Exam, you have the option to complete one (1) make up Final Exam within two (2) weeks for a fee of $75 USD.

If you receive a ‘pass’ on your make up Final Exam, then a score of 80% will replace your previous exam score and you will be eligible to receive certification.
If you receive a ‘fail’ on your make up Final Exam, then you have failed to complete the course and its requirements for certification. In this case, you will forfeit any tuition/fees that have been paid and will be required to re-enroll in the course and pay all necessary enrollment and tuition fees again in order to be eligible for certification.

Assignments

Should you receive less than a cumulative passing grade of 80% on the Assignment portion of a course, you have the option to complete one make up Assignment within one (1) week for a fee of $50 USD.

If you reach a passing average after submitting one make up Assignment, then your passing score will replace your previous score for the Assignment portion of the course and you will be eligible to receive certification.
If you are not able to achieve a passing average after submitting one make up Assignment, then you have failed to complete the course and its requirements for certification. In this case, you will forfeit any tuition/fees that have been paid and will be required to re-enroll in the course and pay all necessary enrollment and tuition fees again in order to be eligible for certification.

Please note that a score of 80% does not need to be achieved on each and every assignment, but rather the average total of all of your assignments within a course.

Payment Policy

Authorization and Receipt

If paying by credit card, you give us permission to automatically charge your credit card as payment for your enrollment in the Program, and you will receive an electronic receipt as proof of payment. For any installment payments, you give us permission to automatically charge your credit card for each installment at the time it is due without any additional authorization. You will receive an electronic receipt as proof of payment.

Late Payment Fee

We understand that there are circumstances that may prevent students from making payment(s) on time. Therefore, we will make four (4) attempts to collect the payment(s) within ten (10) days of the payment due date.

You will receive email notifications one (1), three, (3), seven (7), and ten (10) days from the payment due date advising you to make payment.
Failure to make the required payment after ten (10) days will result in curriculum access on the learning platform being revoked, and a Late Payment Fee of $40 USD to reinstate access.
This Late Payment Fee will apply to any payment which you fail to make within ten (10) days, including but not limited to Payment Plans and Extension Plans.
You give us permission to automatically charge your credit card for each Late Payment Fee when Program access is reinstated, without any additional authorization, and you will receive an electronic receipt as proof of payment.

The Late Payment Fee of $40 USD and loss of curriculum access on the learning platform will apply in each instance where a payment is late by more than ten (10) days.

If three (3) instances of late payments occur, then we will require that the entire remaining tuition balance be paid before restoring curriculum access on the learning platform.
This balance can be paid in full for immediate access, or if you have not previously deferred your Program, you can continue to make monthly installments on a payment plan for up to a maximum of six (6) months until the remaining balance of your tuition has been paid.
If you are eligible and choose to continue your payment plan, you will regain access to the learning platform and be able to continue your studies only when your tuition is paid off in full.
If you have any Late Payments during this period, you will be required to immediately pay the remaining balance in full to regain access to the curriculum, otherwise, seven (7) days after the Late Payment you will be automatically withdrawn from the Program. In this case, you will forfeit any tuition/fees that have been paid.
If you wish to continue the Program, you will have to re-enroll as a new student and pay all associated enrollment and tuition fees again.

You agree that you are fully responsible for the full payment of the Program tuition fees and agree to make all payments, including any and all Late Payment Fees. Failure to do so can result in us pursuing necessary steps to collect all outstanding fees; up to and including legal action.

International Charges

OBN was founded in Canada, with students joining us from around the world. Tuition payments are charged in USD. Depending on your financial institution, tuition may be subject to international charges based on where you are located. If you notice any such charges, we recommend reaching out to your financial institution to discuss any international fees they may have in place. Please note that OBN does not apply any additional charges beyond the stated program tuition.

Program Deferral Policy

If you are enrolled in a Program and are unable to continue your studies for any reason, you may request to defer your Program for up to six (6) months. In order to complete this request, students may submit a Deferral Request Form and confirm their request through a link received via email after the form has been submitted.

Secondary confirmation must be submitted in order for your deferral request to be reviewed and approved.
The start date of your deferral will be considered the date you confirmed your deferral request.
Should you delay confirming your deferral from the time the initial form is submitted, please note that your deferral start date cannot be backdated or adjusted.
Your deferral request will take up to five (5) business days to be approved.
You will not have access to the course materials during a Program Deferral.
You cannot defer select courses within your program; a program deferral must include your entire course load.
Program Deferrals must be requested before your Graduation Deadline.
Each student is only eligible for one program deferral for up to six (6) months during their studies.

Client Trials and Make Up Work

If you have only submitted one of two Client Trials for the course you are currently completing, you will need to either complete and submit the second Client Trial before your deferral or resubmit both Client Trials once you return from your deferral. It is your responsibility to update these Client Trials as needed if the submission instructions or requirements have been updated while you were deferred.

You must also submit any outstanding make up work before a deferral will be granted. If you are on a monthly installment payment plan, you will only be able to request a deferral when your tuition payments are up to date, and these payments will continue during your deferral period.

Deferral Period End

At the end of your deferral period, your program access will begin again automatically. There are no re-enrollment fees associated with resuming the Program after a Program Deferral however, students who take a deferral are no longer eligible for a refund should they later withdraw from the program.

Once you resume the Program, the time remaining on your initial contract will remain the same during the new enrollment period.
If you require additional time to graduate beyond this, any and all additional extensions will fall under the standard Extension Period, which is a monthly subscription-based Extension Period with a fee of $200 USD per additional month required.
Students who take a deferral will no longer be eligible to apply for the Special Extension or the Late Extension.

If you fail to initiate the request for a Program Deferral, have not been approved for a Program Deferral, have not completed the Program, or have not requested an extension (Extension Period Policy) prior to your Graduation Deadline, you understand and acknowledge that you have failed to complete the Program and all its requirements for Certification.

Therefore, you will not receive Certification from the Program or Oh Baby School of Holistic Nutrition and will forfeit any and all tuition and fees paid. Please refer to the Refund & Withdrawal Policy for additional details regarding fee responsibilities in the event of Program incompletion for individuals on Installment payment plans.

Upgrade Policy

Downgrading & Program Change Policy

If you are enrolled in the Master II Certification Program, Master I Certification Program, or the Advanced Certification Program, have not previously deferred your enrollment, and wish to downgrade to a Master I Certification Program, Advanced Certification Program, or Single Certification Program, respectively, then you must submit a request to downgrade to support@ohbabynutrition.com prior to Week 5 of the program. Please note that the 5-week window is from your program start date.

During or after Week 5, or if you have previously deferred your enrollment, you are no longer eligible for a downgrade.
Submitting a request to downgrade under either circumstance will be considered a withdrawal and not a downgrade; in which case the Refund & Withdrawal Policy will apply.
There is a $200 USD Downgrading fee, and the time remaining on your initial contract will be adjusted/lowered to reflect the Graduation Deadline associated with the new downgraded Certification Program.
If you require additional time to graduate beyond this, the Extension & Incompletion Policy will apply.

You will receive a pro-rata refund equivalent to the price difference between the two programs if you downgrade from one program to another; minus the $200 USD Downgrading fee as outlined above.

Should you wish to move from the Master II Certification Program into the Master II Reverse Certification Program or the Master I Certification Program to the Master I Reverse Certification, or vice versa, the request will need to be submitted and approved prior to the release of your first core course.

Certificates will be issued for each certification course upon completion. However, no certification is issued for the completion of Foundational Nutrition alone, as it is a prerequisite course. If you do not complete your certification program in full, you will still become certified in the courses that you successfully complete.

If you are interested in making any changes to the courses included in your Certification, please contact us directly at support@ohbabynutrition.com. Any course changes must be requested prior to week 5 of your studies.

AI Use & Plagiarism Policy

Scholarship Policy

Contract Policy

Revocation of Certification

Our expectation is that you will abide by the terms of this Agreement. However, we reserve the right to immediately terminate this Agreement and/or revoke your Program/Curriculum enrollment and access while enrolled in the Program, Certification, and Certification Benefits at our sole discretion if you:

Violate or breach any of the terms of this Agreement.
Engage in illegal or unethical conduct.
Behave unprofessionally in a way that reflects poorly on our Program, the Certification or us.
Use our methodology in a way that is inappropriate or contrary to the terms of this Agreement, including but not limited to marketing, endorsing, promoting or selling specific diets or eating philosophies to your clients or through your website or marketing materials.
Fail to comply with your local, county, state/provincial or federal laws.
Fail to comply with your provincial/state or federal licensure, governing board and ethics requirements when applicable.

Should your Program/Curriculum enrollment and access while enrolled in the Program be revoked for one of the above reasons, you will lose your privilege to complete the Program and receive Certification. You also understand and fully acknowledge that you will forfeit all fees and tuition costs associated with your enrollment in the Program.

Should your Certification be revoked for one of the above reasons, you will lose your privilege to market and call yourself an Oh Baby Certified Nutrition Consultant and to use the Badge, Certification Benefits, or be listed in our online Oh Baby Certified Nutrition Consultant directory. You will be required to immediately stop using the Program and Certification Benefits and you will have 14 days following the revocation notice provided by us to remove all references to holding yourself out as an Oh Baby Certified Nutrition Consultant on your website, with your clients, and in all marketing materials, social media and otherwise. You will have the right to state that you went through the Program as a part of your bio, but you may not in any way imply or represent that you are currently an Oh Baby Certified Nutrition Consultant.

Furthermore, if Program Enrollment/Access or Certification is revoked for any of the reasons mentioned above you understand that if deemed appropriate or necessary, Oh Baby School of Holistic Nutrition may also choose to pursue legal action.

Intellectual Property Rights

Our Limited License to You

The course content is the sole property of OBN and is protected by copyright, trademark, and other intellectual property laws. All Program Materials and Certification Benefits are fully copyrighted, all rights reserved, including without limitation the content, layout, design, data, databases, and graphics related to the Program and Certification, and Program Materials unless otherwise indicated.

We are granting you a limited license with permission to use our intellectual property related to the Program and Certification in your business provided you do so with permission and restrictions in accordance with this Agreement. This means that when you sign this Agreement, you are purchasing the limited right to use all of the Program Materials and Certification Benefits exactly in the form and manner that is instructed and provided by us unless otherwise specified. For the avoidance of doubt, all content obtained through us is our property, and you are granted a revocable, non-transferable license for limited commercial use only, limited to you only. You are not permitted to repackage any of the course material to distribute online or in print in any format, for sale or gift.

Trademarks and Copyrights

The trademarks and logos which are displayed in the Program, Program Materials, the Badge, tools, logo, website, and anything else related to the Program and Certification or Oh Baby Name are logos and trademarks belonging to us (collectively, the "Oh Baby Trademarks and Logos").

Our trademark indicia must be included at all times on Oh Baby Trademarks and Logos for which you are granted permission to use by us. Our copyright indicia must be included at all times and may not be removed from any Program Materials or Certification Benefits that you are permitted to use, including the Consultant Handouts.

You may not use our Program Materials, logos, taglines, website content or any language relating to the Program, Certification, Certification Benefits or us in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Permissible Activities

The limited license that we are providing to you grants you the permission to do the following:

You may use the Consultant Handouts with your clients but: (1) you must retain the copyright indicia “© Oh Baby Nutrition Inc.” on the bottom of the footer of the document at all times, (2) you must retain the Oh Baby Nutrition logo at all times, and (3) you may not change the content or substantive information in the documents in any way, other than you may add your marketing contact information, logo, and website in designated areas.

If you wish to supplement the Consultant Handouts with your own materials, you may create a separate page using your own letterhead and branding containing supplemental information, but that separate page must not be branded with the Oh Baby Nutrition logo, Oh Baby name, or other Oh Baby-identifying information.

You have a limited license to use the Program Materials, Certification, and Certification Benefits as provided to you by us in accordance with the directions we provide and the terms of this Agreement.

Upon Certification, you are permitted to use the Badge that you will receive from us and add it to your website and other marketing materials. You agree to use the Badge, taglines, and any other language relating to the Program and Certification pursuant to the instructions as provided by us to you, and according to the limited license restrictions as set forth in this Agreement.

Prohibited Activities and Information

You Are Prohibited from Sharing with Others: You understand and acknowledge that the information obtained through your Program and Certification has been developed or obtained by us through the investment of significant time, effort and expense and that this information is a valuable, special and unique asset of ours which needs to be protected from improper and unauthorized use. When you enter this Program and/or obtain Certification, you expressly agree that you will not use our content in any way that is contrary to this Agreement.

You agree that you are clearly and expressly forbidden from doing the following:

You may not alter the Oh Baby Trademarks and Logos or our tagline in any way, and you may not remove any of these items in accordance with the directions provided to you and as set forth in this Agreement.
You may not use Program Materials, including videos, audios, webinars, Discussion Forum group posts or comments, or any other aspect of the Program Materials (other than the Consultant Handouts) in your own work or practice with clients as these are training materials for your own use, and specifically not for use in any way with your clients, any other individuals or for displaying online.
You may not alter or misrepresent the Content in any way as yours or in any way created by you unless otherwise permitted in this Agreement.
You are explicitly prohibited from training other licensed professionals, coaches, holistic health care practitioners, or any other person in using the Program, Program Materials, methodology, theories, or any other aspect of the Program or Certification.

Unless otherwise explicitly authorized in this Agreement, you may not duplicate, share, or sell the Program, Program Materials, or Certification Benefits with any other person, and you are not authorized to train other licensed professionals, coaches, holistic health care practitioners, or any other person or business on how to use the Program or Certification for their own commercial or business use with their own clients.

Anyone who intends to use the Program, Program Materials, theories, or any other aspect of the Program or Certification for his or her own commercial or business use is required to successfully complete the Program and Certification directly from us.

If you obtain or receive knowledge that someone else intends or uses the Program and/or Certification for commercial or business use, you agree to notify us immediately. Violation of this may be considered theft or stealing, and therefore you would be acting without permission and directly contrary to, and in violation of, the limited license you have been granted through this Agreement and can be subject to legal action.

You may not use any Content in any way to make you money outside of the limited license you are being granted through this Agreement, such as in, but not limited to, your own programs, services, products, online courses, blog posts, social media posts, online seminars, as licensed content to a third party, or in an e-book, a book that is self-published or published through a publishing company and/or online through Kindle, Amazon, Nook, etc., regardless of whether you add your own unique material to it or not.
You are expressly forbidden from creating your own program or course that is identical or substantially similar to the Content for any business or commercial use. Because of the time, energy, and effort required to develop the Content, if you do so, you may be considered to be stealing copyrighted, trademarked, and proprietary information that belongs to us, and you agree that we have the right to take legal action if desired.
Except as specifically provided by us, you are prohibited from copying, editing, modifying, or using any photos, collages, banners, text, descriptions, and/or any other information produced by us describing, promoting, or marketing our website, sales pages, email, video, or any other Content or correspondence belonging to us or that you may receive from us. Downloading, printing, or otherwise using the Content for your own business in no way gives you any copyright or ownership rights of that material.

All rights not expressly granted in these terms or any express written license are reserved by us.

Request for Permission to Use Content

A request for permission to use our Content (except the Consultant Handouts), in whole or in part, or any other intellectual property or property belonging to us, should be made BEFORE you use it by sending an email to support@ohbabynutrition.com. If consent is granted, the Content must be properly attributed to us.

Your License to Us

By posting or submitting any material (including, without limitation, comments, blog entries, photos, and videos) to us via our website or social media, you are representing: (i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and (ii) that you are thirteen years of age or older.

When you comment or post, you recognize that you are voluntarily sharing your thoughts and ideas, and you are granting us a limited license to use and/or display any of the material that you submit, in whole or in part, without seeking your permission around copyright, trademark, service mark and or/patent laws under relevant jurisdiction. We also reserve the right to identify you as the author of any of your postings or submissions by name, email address, or screen name, as we deem appropriate. You acknowledge that we have the right but not the obligation to use and display any postings or contributions of any kind and that we may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.

Personal Responsibility, Disclaimer & Release of Claims

Personal Responsibility & Assumption of Risk

You acknowledge that you take full responsibility for your health and well-being, and that of your clients, and all of your choices, actions, and results made before, during, and after your Program and Certification. We have used care in preparing the information provided to you through this Program and Certification and it is being made available to you for your informational and educational purposes only.

You understand that you are expressly assuming all of the risks of the Program and Certification, whether or not such risks were created or exacerbated through Program and Certification, and you are solely responsible for the results experienced by you or your clients.

You are required to use your own professional judgment and care when interacting with your clients and you are required to operate within your licensure and scope of practice at all times. We are not responsible for your decisions, actions, failure to act, or results for yourself or your clients at any time.

Medical Disclaimer

This Program and Certification are not to be perceived as or relied upon in any way as medical advice or mental health advice by you or your clients.

The information provided through this Program and Certification is not intended to be a substitute for professional medical advice, diagnosis, or treatment that can be provided by your or your client’s own physician, nurse practitioner, physician assistant, therapist, counselor, mental health practitioner, or any other licensed or registered health care professional, respectively.
Do not disregard professional medical advice or delay seeking professional advice for yourself or your client because of information you have read in this Program or Certification or received from us.
If you have or suspect that you or your client has a medical or mental health issue, contact their healthcare provider promptly.
We are not providing health care, medical, or nutrition therapy services or attempting to diagnose, treat, prevent, or cure in any manner whatsoever any physical ailment, or any mental or emotional issue, disease, or condition, nor does this Program or Certification grant you any rights, licensure, certification, or privilege for you to do the same, unless you are already a licensed medical professional operating within your scope of practice.
This Program is not to be perceived as giving you or your clients medical, psychological, or religious advice whatsoever; rather we are sharing education, information, and tools to assist you and your clients in living a healthy lifestyle.

No Warranties

The Content and information provided through the program and certification is provided "AS IS" without warranty of any kind, and we make no warranty of any kind, implied or express, as to its accuracy, completeness, or appropriateness for any purpose.

No Guarantees

We do not make any representations or guarantees as to the effectiveness, future income, expenses, sales volume, or potential profitability that may be derived as a result of your completion of this Program or Certification.

Your business success depends primarily on your own effort, motivation, commitment, and follow-through. We cannot and do not guarantee that you will attain a particular business result or income increase or level through the use of this Program and/or Certification, and you accept and understand that results differ by each individual based on your background, dedication, desire, and motivation, and many other factors.

You agree that we are not responsible for the success or failure of your business decisions, the increase or decrease of your finances or income level, or any other result of any kind that you may have as a result of information presented to you through this Program and Certification. You are solely responsible for your results. You acknowledge and agree that no representation has been made by us or our affiliates and relied upon as to the future income, expenses, sales volume, or potential profitability that may be derived from taking this Program or obtaining this Certification.

Technology Disclaimer

We try to ensure that the availability and delivery of our Content is uninterrupted and error-free, including our content and communications through methods like our website, Discussion Forum, email communications, videos, audio recordings, webinars, recorded webinars, teleseminars, recorded teleseminars, emails, downloadable MP3 audio files, downloadable PDFs, templates, worksheets or any other materials provided by us to you.

However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance, or updates, although, of course, we will try to limit the frequency and duration of suspension or restriction.

To the fullest extent permitted by law, we will not be liable to you for damages or refunds, or for any other recourse, should our Content become unavailable or access becomes slow or incomplete due to any reason, such as system back-up procedures, internet traffic volume, upgrades, overload of requests to the servers, general network failures or delays, or any other cause which may from time to time make our Content inaccessible to you.

Errors or Omissions

We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information in our Content. Every effort has been made to present you with the most accurate, up-to-date information, but because the nature of scientific research is constantly evolving, we cannot be held responsible or accountable for the accuracy of our content. You acknowledge that such information may contain inaccuracies or errors and we are not liable for any such inaccuracies or errors to the fullest extent permitted by law.

Limitation of Liability

Under no circumstances, including, but not limited to negligence, shall we, our subsidiary and parent companies or affiliates, shareholders, directors, or employees be liable for any direct, indirect, incidental, special, or consequential damages that result from your, or your clients, use, non-use or misuse of the Content even if we are advised beforehand of the possibility of such damages.

To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by you or your clients in connection with this Content in any way, including without limitation any liability for loss to you or your clients’ of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however, and whether caused by negligence, breach of contract or otherwise, even if foreseeable.

Indemnification and Release of Claims

We will not be held responsible in any way for the information that you request or receive through the Content. By signing this Agreement, you fully and completely hold harmless, indemnify and release us and any employees, shareholders, directors, staff, consultants, agents, or anyone affiliated with us, from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or will have in the future against us, arising from your participation in or in any way related to the Content, unless arising from gross negligence on our part.

Code of Conduct

Oh Baby School of Holistic Nutrition is dedicated to providing a learning environment that is enriching, inclusive, and respectful. Our Community Code of Conduct outlines our commitments, as well as our expectations for all those enrolled in our certification programs.

We acknowledge that everyone enrolled in our programs brings a diverse set of lived experiences and that students are joining us with a diverse range of experiences in regard to women’s health.

We recognize that some may face systemic barriers or prejudice due to their intersecting identities, which can include (but are not including but not limited to) race, ethnicity, socioeconomic status, religious beliefs, and sexual and gender identity.

Oh Baby School of Holistic Nutrition is committed to creating a space free from racism, homophobia, transphobia, ableism, and other forms of oppression, with the goal that all our students should feel safe and supported.

Participating in a Global Community

The types of learning activities integrated into this course are designed to create a global community that encourages interactions between individuals from all over the world. Our certification programs also involve active participation and sharing of ideas through discussion boards and a student Facebook group.

In order to ensure productive, inclusive, and respectful dialogues, it is important that each individual takes responsibility for how they participate. We are communicating online, which can create many opportunities for misinterpretation without visual and/or auditory cues that accompany in-person communication.

All those who engage in Oh Baby School of Holistic Nutrition programming agree to uphold our Community Code of Conduct.

We will engage thoughtfully, openly, and respectfully with one another.
We will strive to accommodate those of all abilities.
We strive to recognize the ways in which systems of oppression impact the lived experiences of individuals based on their identities.
We will be accountable for our own prejudices and beliefs. We will work to dismantle and unlearn them, without expecting marginalized folks to educate us.
We will aim to include gender-affirming language wherever possible; this refers to language that validates all people and their bodies, genders, and sexualities.
We will welcome constructive feedback and are dedicated to growing as a collective.

Discrimination

Biases can be explicit, hidden, or unconscious. Regardless of intent, any aspects of identity should not cause a person’s contributions to be routinely devalued or minimized, or for the person to be excluded, diminished, or harassed. Any unchecked bias that harms a community member should be discussed with an Oh Baby School of Holistic Nutrition team member.

Personal attacks

Although we have an incredibly supportive community, conflicts may arise. However, they should never turn into a personal attack. It is not okay to insult, demean, or belittle others. Attacking someone for their opinions, beliefs, and ideas is not acceptable.

OBN Harassment Policy

The following behaviors are considered to be unacceptable in the Oh Baby community. Anyone asked to stop unacceptable behavior is expected to comply immediately, and violation of these guidelines can result in being removed from the program and stripped of their accreditation either temporarily or permanently.

We do not tolerate harassment in any form, which includes repeated subtle and/or indirect discrimination and microaggressions.

The following behaviors are considered to be unacceptable:

Deliberate intimidation, bullying, or threats of violence
Deliberate 'outing' of any private aspect of a person's identity without their consent
Patterns of inappropriate social contact, such as requesting/assuming inappropriate levels of intimacy with others
Unwelcome sexual attention without affirmative consent. This includes sexualized comments and jokes.
Deliberate misgendering
Knowingly making harmful false claims about a person

Reporting

If you are being harassed, witness another participant being harassed online, or have any other concerns, we ask that you please contact the Oh Baby Team.

Contact Email: support@ohbbabynutrition.com